It has been only a short period since I have been a manager – less than six months. But this period has been remarkably eventful. Dealing with people, both subordinates and bosses, is much different from dealing with PCs and programming. Even in that, boss’ needs are different from subordinates and I need to often find a balance. I don’t know how many times I failed, but in general I have a satisfied feeling. These are some of the lessons that I learnt in this period. One day I am planning to write an article on this, but for now, this is just in the blog.

Ask right questions
Soon after I took over and even now in the day to day affairs, lot of time goes in finding facts. Depending on the comfort level with whom I interact, I go with an assumption that they will be honest. But I understood, even then I need to ask the right questions to unearth facts. If not, I could be discussing for hours but not getting the fact.

Don’t take everything your subordinate says into heart
While I was busy fighting for the team and taking every step to build it, few of the resources spread tarnishing rumors of me. Well, I was disappointed and depressed when I heard them. But then, I kept the direction and continued what I was doing. It wasn’t easy, but I persisted. Thank God! I persisted. I see a slow but definite change in their attitude.

Make a balance
A manager’s expectation is very different from that of the subordinate. I have to make a delicate balance between both. If I side with managers to create profit, the measures hurt motivation of the resources. However, I need to make sure, enough profit is made as well. If I tax resources by way of getting-most-out-of-less policy, then subordinates become disappointed. Some decisions might be risky too.

Be part of the solution
This one thing I learnt long back. People don’t want to hear of the problem, whether it is your boss or subordinate. Strive to get to the solution. Think creatively. Brainstorm! Do whatever. But find a solution. Sometimes, I have very little time, probably few minutes. I have thought through while walking to manager’s cabin. It may be difficult, but once you train yourself then it becomes part of yourself.